Terms and Conditions
1. Orders should be made in advance; otherwise these many not be available on the particular dates. Willowsreigate.co.uk reserves the right to substitute a product with another one of equivalent colour, quality and value in case we cannot deliver your chosen item.
2. If we are unable to deliver your chosen product or make a suitable substitution, you will be informed as early as possible and your payment will be refunded in full in 30 days.
3. We may supply some flowers in buds in order to prolong their vase life.
4. We meticulously choose flowers according to occasion, to theme (if any), your preferences and budget. When it comes to wedding packages, we check for seasonal availability and decide prices accordingly. Colours and bridal styles are taken into account while choosing the wedding flower package.
Mode of Payment
1. Willowsreigate.co.uk is unable to change, combine or modify an order or change the mode of payment.
2. All purchases from our online shop must be made by Credit Card.
1. Whether order will be accepted or not is subject to meticulous credit card verification process. The shop reserves the right to annul an order if it fails to meet the credit card verification standards.
2. Willowsreigate.co.uk takes pride in supplying a variety of fresh blooms. However, we cannot be held responsible for any kind of damage caused by rodent or other animals, weather or inferior care.
3. Willowsreigate.co.uk, in no way, can be held responsible for delayed orders. Requests for fee refund for packages returned to Willowsreigate.co.uk due to any reason that has nothing to do with Willowsreigate.co.uk, will be rejected downright.
1. To meet your request and order, we require all blank boxes appearing on the order form to be complete with accurate information. When you provide us with all required information, you actually give consent to our terms and conditions appearing on our ‘Terms and Conditions’ page and anywhere on our website.
2. Secured and transparent payment is guaranteed on every single purchase.
3. The terms and conditions appearing on the page will be construed and regulated according to the British Law.
1. Delivery is made only to the areas listed on our website.
2. We will always make every possible effort to ensure that delivery is made on your requested date and definately within 72 hours of receiving payment. However, you should acknowledge that delivery on your requested terms is not possible in very rare circumstances. In such cases, you will be notified beforehand whenever possible and either an alternative arrangement will be made or your payment will be refunded in full.